What I do
What I do
I work with companies that manage live chats and online communities, in need of structure, clarity, consistency and meaningful engagement
I work with companies that manage live chats and online communities, in need of structure, clarity, consistency and meaningful engagement
My focus is on community building, chat operations and content strategy - helping team communicate better, manage behaviour effectively, creating spaces where users feel engaged and supported, all while live reporting the room's activity.
My focus is on community building, chat operations and content strategy - helping team communicate better, manage behaviour effectively, creating spaces where users feel engaged and supported, all while live reporting the room's activity.
I design frameworks, training materials, communications and engagement systems, promotional materials that are easy to use, scalable and aligned with both business goals and community needs.
I design frameworks, training materials, communications and engagement systems, promotional materials that are easy to use, scalable and aligned with both business goals and community needs.
